Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition.
Here’s the whole part about Voice Recognition including the warning from Samsung’s website.
If you enable Voice Recognition, you can interact with your Smart TV using your voice. To provide you the Voice Recognition feature, some voice commands may be transmitted (along with information about your device, including device identifiers) to a third-party service that converts speech to text or to the extent necessary to provide the Voice Recognition features to you. In addition, Samsung may collect and your device may capture voice commands and associated texts so that we can provide you with Voice Recognition features and evaluate and improve the features. Please be aware that if your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party through your use of Voice Recognition.
Have a Samsung Smart TV? A microphone will appear on screen when the voice recognition feature is turned on.
Best way to avoid having your voice data collected? Turn off voice recognition and use the old-fashioned remote. Seriously? Who uses voice for their TV anyways.
Here’s what Samsung said in statement. “Samsung does not retain voice data or sell it to third parties.”
“If a consumer consents and uses the voice recognition feature… the voice data is sent to a server, which searches for the requested content then returns the desired content to the TV.”
The news should serve as a wake up call for those who don’t realize exactly what kinds of data these ‘smart’ devices collect. The big question is who is the third party Samsung is working with, and how securely is the voice data being transmitted?
Major companies have done little to convince everyone they can hold data securely. Just look at all the recent credit card and service hacks. Data security is always one step behind hackers.
It’s a battle between convenience and privacy. Me? I will take what little privacy I still have in the digital age.
What about you? How do you feel about how smart devices collect all sorts of data?