While the world was fixated on the US election, GoPro issued a full recall on its newly released Karma drones. The reason for the recall is the drone can lose power randomly during operation.
“We are working in close coordination with both the US Consumer Product Safety Commission and Federal Aviation Administration,” said CEO Nick Woodman in a statement. “We are very sorry to have inconvenienced our customers, and we are taking every step to make the return and refund process as easy as possible.”
The good news of no injuries or property damage took a hit with the number of Karmas in the recall. 2500. After a bruising earnings call last week, investors know there have only been 2500 Karmas shipped.
If there was a thought of GoPro shouldering its way into DJI’s market share, it died with the 2500 figure.
GoPro Karma Refund Only
Making matters worse, the company is only offering refunds for the affected drones. There are no replacement Karmas offered up, and shipping of the units will only resume “as soon as the issue is resolved.”
GoPro is taking a beating, but DJI has also suffered shipping woes. Mavic Pro shipments have started, but the company warned that orders placed before November 3rd would take 7-8 weeks to clear. It could be a case of DJI giving itself some breathing room, but those who were waiting on ordering may be left out in the cold for the holidays.
DJI can counter with solid alternatives like the Phantom 4 and Phantom 3 series. They don’t have the ‘fits in your pocket’ look, but the Phantom 4 handles itself well in a matchup against the Mavic Pro (minus the range).
It’s not how we all wanted the holidays to shape up, but hopefully, GoPro fixes the issue, and Mavic Pro orders keep shipping faster.
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